Terms and Conditions

Gift Certificate Terms and Conditions

  1. Bookings are essential.
    Please phone 0413 954 653 (text messages are welcome) or book online via the Mama & Bump website.Saturdays are a popular day for bookings, therefore it is recommended that you book in advance to ensure you secure an appointment that is most convenient for you and to avoid disappointment.
  1. Gift Certificates are not refundable.
  1. Your Gift Certificate cannot be redeemed for cash.
  1. Please present the Gift Certificate upon arrival.
  2. Expiry of the Gift Certificate will occur 12 months after date of purchase and will be clearly stated on the Gift Certificate itself.Please phone a minimum of 7 days before expiry should you require an extension to this date.

    A maximum of 30 days will be granted.  Should you contact Mama & Bump less than 7 days before the date of expiry, the Gift Certificate will be granted for an additional 30 days but will be worth only 50% of the Gift Certificate’s initial value.

  1. You may exchange any service that has been purchased for you for another of the same value, or you may exchange the service with a higher value service and pay the difference. For example, you may not have been able to use your pregnancy massage Gift Certificate before baby’s arrival, therefore you are welcome to exchange the pregnancy massage for a postnatal massage.
  2. If you are unable to use the Gift Certificate for yourself within the 12 months you may allow a friend or family member to redeem the Gift Certificate on your behalf before it expires.
  3. Gift certificates that are for a monetary value rather than for a specified service can be used for your choice of  services and/or products within the store.